How long has this store been refusing to sell to Mexicans, as well as a couple other countries?,” said Victor. “I still don’t understand how I’m the first to ask this. Pridemore had told Loran that he had looked over Victor’s paperwork and it was all in order and that “they were in the wrong” and “it was clearly their error.” He did meet with Victor and his wife Loran Brown Martinez on Sunday and according to them, he admitted the store was in the wrong and blamed it on a manager that had poorly trained their staff but was fired three months ago. He has not answered his phone since nor has his boss reached out to me. He answered his phone on the first day and said he would have his boss call me. I contacted Nathan Pridemore from Thursday through Sunday evening asking to talk about their view of the incident. He did not want to answer but referred me to the corporate office. This reporter visited the store and spoke to the store manager Jason Niess and asked about the incident. “I start laughing and asking if that was a joke or something and he said no it’s not a joke sorry so I said so you can’t sell me the gun because I’m Mexican right and he said yes,” he told the Falmouth Outlook. The salesperson had checked with his manager and told Viktor that ATF laws forbid them to sell to individuals of Mexican or Chinese nationality. After completing the paperwork and waiting for over an hour, the salesperson told him that he was not allowed to buy the rifle because he was Mexican. NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.Victor Martinez traveled to Shoot Point Blank on Mall Road in Florence to buy a rifle. High School Diploma or equivalent required.ġ-2 years of customer service sales experience preferably within a specialty retail environment.Ībility to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.Īvailability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays. When acting as an ecommerce picker, the pickup dashboard must be checked every hour and any new orders should be picked. Remain up to date on new product and industry news. Maintain compliance with all involved government agencies including 4473 and background check processes. Utilize radios to communicate with Range Safety Officer regarding safety and customer issuesĪnswer customer questions regarding product pricing, features, benefits, and availability. Maintain the range timer for proper tracking of customer timeĮnsure an efficient and compliant range firearm rental process Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.Ĭonduct range customer check-in in an efficient and friendly manner. Greet customers and facilitate the customer experience.Ĭonvert Range USA customers to buyers by asking for the sale to fulfill desired experience.Įnsure our customers leave with the complete package supporting their main purchase. Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.Ĭommitment to the mission of Range USA by providing the easiest and best customer service in the USA. The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. No firearm experience needed: We Offer Paid TrainingĬlassification: Part-Time/Non-Exempt/Hourly Industry Leading Online and Store Discounts At Range USA, you have an opportunity to make a big difference in our mission.įree Elite Membership (Unlimited Shooting) Join us as we continue to grow to 100 store locations. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. We are motivated to provide the easiest and best customer service in the USA. Range USA is the leading indoor gun range and retail operator in the nation.
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